Casual Food & Beverage Service Expert (Smith & Whistle) - Sheraton Grand London Park Lane

Job Description

This casual role supports food and beverage service at Smith & Whistle, including welcoming guests, taking orders, serving food and drinks, clearing tables, processing payments and maintaining high service standards. Applicants should have a friendly, professional manner, good communication skills and the ability to work effectively in a busy hotel environment. Previous hospitality or bar experience is useful, although training may be provided. Flexibility is important, as shifts may include evenings, weekends and holidays. Candidates are expected to be reliable, well presented, attentive to detail and committed to creating a positive guest experience while following food safety, hygiene and health and safety procedures.

Company Info

Sheraton Grand London Park Lane is a luxury hotel located beside Green Park in Mayfair, close to Buckingham Palace and many of London’s major attractions. The property forms part of Marriott International, one of the world’s largest hospitality companies, operating thousands of hotels and resorts across numerous brands and countries. The hotel offers guest rooms, meeting and event facilities, restaurants and bars, including Smith & Whistle, a stylish destination for drinks and casual dining. Employees typically work in a multicultural, guest-focused environment with opportunities for training, internal mobility and progression across Marriott properties. The company places emphasis on hospitality, inclusion, professional standards and memorable service. Benefits may vary by employment type but can include staff dining, hotel discounts, learning opportunities and access to Marriott’s global employee programmes.

Destination Guide

The United Kingdom offers extensive opportunities in hospitality, tourism, retail, healthcare, technology, finance and professional services, particularly in London, Manchester, Edinburgh, Birmingham and other major cities. British culture combines traditional institutions with a highly multicultural population, and punctuality, politeness and personal independence are generally valued. Lifestyle choices range from busy urban living to coastal and rural communities, with reliable public transport in many areas, though London accommodation and living costs are high. Workers normally need the legal right to work before starting employment. Casual hospitality roles generally do not qualify independently for a Skilled Worker visa, so overseas applicants should check current UK visa rules and employer sponsorship status. Relocation usually requires arranging accommodation, a National Insurance number, banking and tax registration. The UK climate is changeable, with cool winters and mild summers.