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Front Office Manager

United Kingdom Bvlgari Hotel London £38,000–£48,000 per year, potentially plus service charge and benefits*
Job Description

The Front Office Manager leads the hotel’s reception and guest services operation, ensuring smooth arrivals, departures, room allocation, billing, concierge support and effective handling of guest requests. Candidates are typically expected to have previous front office or supervisory experience in a luxury hotel, strong knowledge of hotel systems and excellent communication skills. The role requires confident leadership, sound commercial awareness, attention to detail and the ability to remain calm while resolving problems. A polished, discreet and genuinely welcoming manner is essential, together with flexibility to work shifts, weekends and public holidays. Experience with Opera or similar property-management systems, multilingual ability and knowledge of luxury hospitality standards would be advantageous.

Company Info

Bvlgari Hotel London is a luxury hotel in Knightsbridge, part of the global Bvlgari Hotels & Resorts collection. The property combines Italian design and jewellery-inspired elegance with refined British hospitality, offering stylish accommodation, acclaimed dining, a sophisticated bar, meeting spaces and a large private spa. It attracts international leisure travellers, high-profile guests and discerning corporate visitors. The hotel is known for its personalised service, attention to detail and premium guest experience, with colleagues expected to maintain the standards associated with the Bvlgari luxury brand. As part of the Marriott International network, employees may also benefit from structured training, global hospitality opportunities and wider colleague benefits. Working at the London property provides experience in one of the world’s most competitive luxury-hotel markets.

Destination Guide

The United Kingdom offers extensive opportunities in hotels, restaurants, tourism, retail, technology, healthcare and professional services, especially in London, Manchester, Edinburgh and other major cities. British culture values politeness, punctuality, personal responsibility and respect for privacy, while workplaces are generally multicultural and diverse. Lifestyle options range from vibrant city living and historic towns to countryside, coastal areas and excellent public transport, although London accommodation can be expensive. Visas depend on nationality and role. Most overseas workers need an approved employer sponsor and a Skilled Worker visa, meeting salary and English-language requirements; some nationalities may qualify for youth mobility or other routes. EU citizens generally need immigration permission unless covered by settled or pre-settled status. Applicants should check current rules on the UK Government website, arrange accommodation and budgeting in advance, and confirm healthcare, tax and employment arrangements before relocating.

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