F&B Service Expert - London Marriott Hotel Maida Vale

Job Description

The F&B Service Expert supports restaurant, bar, banquet and room-service operations at London Marriott Hotel Maida Vale. Responsibilities typically include welcoming guests, taking and serving orders, preparing dining areas, processing payments, maintaining service standards, and following food hygiene and health and safety procedures. Candidates should have a professional, friendly attitude, good communication skills, attention to detail, and the ability to work efficiently in a busy hotel environment. Previous hospitality or customer-service experience is advantageous, although training may be provided. Flexibility to work shifts, weekends and public holidays is expected. The successful candidate should represent Marriott positively, cooperate with colleagues, respond to guest requests promptly, and deliver consistently courteous service.

Company Info

London Marriott Hotel Maida Vale is a full-service hotel in northwest London, operated under the Marriott International brand. The hotel serves leisure travellers, business guests, groups and event customers, offering accommodation alongside food and beverage facilities, meeting spaces and guest services. Marriott International is one of the world’s largest hospitality companies, with a broad portfolio of hotels and resorts across many countries. Its properties generally place strong emphasis on guest satisfaction, professional service, operational standards and employee development. Working at the Maida Vale hotel can provide experience in an international hospitality environment, with opportunities to collaborate across restaurant, bar, events, front-office and accommodation teams. The role may also offer access to Marriott’s internal training and career pathways, subject to local employment terms and the hotel’s available programmes.

Destination Guide

The United Kingdom offers extensive opportunities in hospitality, tourism, restaurants, hotels, events and retail, particularly in London, Edinburgh, Manchester, Birmingham and coastal destinations. The culture is diverse and generally informal, with strong emphasis on punctuality, personal space and polite customer service. London provides excellent public transport, entertainment and international communities, but accommodation and living costs are high. Workers should budget carefully and check whether staff meals, transport support or service charges apply. Visa eligibility depends on nationality and immigration status. Most overseas applicants need an appropriate work visa, and an employer must normally be licensed to sponsor the relevant role; not every entry-level hospitality position qualifies. Applicants should verify salary thresholds, sponsorship availability, right-to-work rules and healthcare requirements on GOV.UK before accepting an offer. Relocation also requires arranging accommodation, a National Insurance number, banking and tax registration.