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F&B Service Expert (M Lounge) - London Marriott Hotel County Hall

United Kingdom London Marriott Hotel County Hall Approximately £12.20–£14.50 per hour, plus potential service charge and benefits*
Job Description

The F&B Service Expert supports the M Lounge team by welcoming guests, taking and delivering food and beverage orders, preparing and presenting drinks, maintaining service standards, processing payments and keeping the lounge clean and well stocked. Candidates should have strong customer-service and communication skills, a professional appearance, attention to detail and the ability to work efficiently in a busy hotel environment. Previous restaurant, bar or hotel experience is helpful, although a positive attitude and willingness to learn are highly valued. Flexibility to work evenings, weekends and holidays is expected. The successful candidate should demonstrate teamwork, reliability, knowledge of hospitality etiquette and a commitment to creating a memorable guest experience.

Company Info

London Marriott Hotel County Hall is a luxury Marriott hotel located beside the River Thames, close to Westminster, the London Eye and the Houses of Parliament. The property combines historic architecture with modern guest facilities, including stylish accommodation, restaurants, bars, meeting spaces, a fitness centre and the M Lounge. It serves leisure travellers, business guests, groups and international visitors. As part of Marriott International, the hotel operates within one of the world’s largest hospitality networks, offering structured training, employee benefits and opportunities for career progression across hotels and countries. Its service culture focuses on warm hospitality, professional standards, teamwork and personalised guest experiences. Employees typically work in a fast-paced, multicultural environment where presentation, reliability and attention to detail are important.

Destination Guide

The United Kingdom offers extensive opportunities in hospitality, tourism, retail, healthcare, technology, finance and construction, especially in London and other major cities. British culture values punctuality, personal privacy, politeness and clear communication, while workplaces are generally multicultural and professionally structured. London provides excellent public transport, theatres, museums, restaurants and international communities, although housing and daily expenses are high. The climate is changeable, with cool winters and mild summers. Overseas applicants normally need the legal right to work, such as a Skilled Worker visa, but hospitality roles must meet current sponsorship and salary requirements and many entry-level positions do not qualify. Eligible applicants may use routes such as the Youth Mobility Scheme or Graduate visa. Before relocating, check GOV.UK rules, secure suitable accommodation, budget for deposits and transport, and confirm employment conditions, working hours and employer-provided benefits.

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