Housekeeping Clerk

Job Description

The Housekeeping Clerk supports the department with administrative and operational tasks, including answering calls, coordinating room-cleaning requests, updating records, preparing reports, and communicating with housekeeping staff and other hotel departments. Candidates should have good communication and organizational skills, basic computer proficiency, attention to detail, and a service-minded attitude. Previous hotel or housekeeping experience is helpful but may not be essential. The role requires flexibility to work shifts, weekends, and public holidays, along with the ability to remain professional in a busy environment. Candidates are expected to protect guest privacy, follow Marriott service and safety standards, respond promptly to requests, and work cooperatively with colleagues.

Company Info

Hong Kong Ocean Park Marriott Hotel is a luxury resort hotel located beside Ocean Park in the Southern District of Hong Kong. It is part of Marriott International, one of the world’s largest hospitality companies, operating hotels and resorts across numerous global brands and destinations. The property combines accommodation, restaurants, meeting facilities, leisure amenities, and family-oriented experiences, making it a popular choice for both business and vacation guests. Its location offers access to Ocean Park, beaches, hiking routes, and the wider attractions of Hong Kong Island. Employees typically work in a structured international hotel environment with established service standards, training opportunities, and career pathways across Marriott properties. The hotel’s departments include rooms, food and beverage, events, engineering, finance, sales, and guest services.

Destination Guide

Hong Kong Island offers strong employment opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. The city is multicultural and fast-paced, with Cantonese widely spoken and English commonly used in business and hospitality. Lifestyle options range from busy urban districts and international dining to beaches, hiking trails, islands, and traditional markets. Public transport is efficient, although accommodation can be expensive, especially in central areas; Southern District locations may offer a quieter setting but longer commutes. Overseas employees generally need an approved employment visa before starting work. Employers commonly support the application by providing a contract and proof of the role, while applicants must meet immigration and qualification requirements. Relocating workers should budget for housing deposits, healthcare, transport, and daily expenses. Learning basic Cantonese is useful, though English is often sufficient in international hotels.