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Salesforce Technical Business Analyst - London, UK

United Kingdom Capgemini £50,000–£75,000 per year, depending on experience and level*
Job Description

Capgemini is seeking a Salesforce Technical Business Analyst in London to connect business needs with effective Salesforce solutions. The role typically involves gathering and documenting requirements, analysing business processes, translating needs into functional and technical specifications, supporting solution design, and working closely with Salesforce developers, architects, testers, and clients. Candidates are expected to have practical Salesforce experience, strong business analysis skills, knowledge of CRM processes, and an understanding of Salesforce configuration and integrations. Experience with Agile delivery, user stories, process mapping, stakeholder management, and testing is likely to be valued. Strong communication, problem-solving, consulting, and documentation skills are essential, together with the ability to work independently and collaboratively in client-facing environments.

Company Info

Capgemini is a global consulting, technology services, and digital transformation company headquartered in France. It helps organisations improve business performance through strategy, cloud services, software engineering, data and artificial intelligence, cybersecurity, enterprise platforms, and managed services. Capgemini works with clients across industries including financial services, public sector, retail, manufacturing, telecommunications, and healthcare. The company employs hundreds of thousands of people worldwide and is a major partner for Salesforce, SAP, Microsoft, and other technology providers. In the United Kingdom, Capgemini delivers consulting and technology programmes for large enterprises and government organisations. Its roles commonly combine client engagement, technical delivery, business analysis, and continuous learning, with opportunities to work on large-scale transformation projects and develop specialist platform expertise.

Destination Guide

The United Kingdom offers strong opportunities in technology consulting, Salesforce, cloud, data, cybersecurity, finance, healthcare, and public-sector transformation, particularly in London, Manchester, Edinburgh, Birmingham, Bristol, and Leeds. British workplace culture generally values professionalism, punctuality, clear communication, personal responsibility, and a healthy separation between work and private life. Lifestyle choices range from busy metropolitan living to quieter coastal and rural communities, although housing and transport in London can be expensive. Skilled overseas workers may qualify for the UK Skilled Worker visa if sponsored by an approved employer and meeting salary and occupation requirements. Applicants should confirm current immigration rules, English-language requirements, and eligible salary thresholds before accepting an offer. Relocation planning should include accommodation, council tax, healthcare access, banking, National Insurance, commuting costs, and weather differences. The UK is well connected internationally, making travel across Europe relatively convenient.

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