The SIAM SACM Manager is responsible for overseeing Service Asset and Configuration Management within a multi-supplier IT environment. Requirements typically include strong experience in SIAM, ITIL, SACM, configuration management databases, service integration, governance and supplier coordination. The candidate is expected to establish and maintain reliable configuration data, manage relationships between service providers, monitor compliance, support audits and improve operational processes. Experience with tools such as ServiceNow, knowledge of change and incident management, and the ability to produce clear reports and metrics are valuable. Capgemini would expect strong communication, stakeholder-management and problem-solving skills, along with the confidence to work across technical teams, suppliers and business stakeholders. ITIL certification and experience in large or complex enterprise environments are likely to be advantageous.
Capgemini is a global consulting, technology services and digital transformation company headquartered in France, with a substantial presence across the United Kingdom. It supports organisations in areas including cloud, cybersecurity, data and artificial intelligence, enterprise applications, engineering, infrastructure and managed services. The company works with clients across financial services, government, healthcare, manufacturing, retail and telecommunications. Its UK teams commonly deliver large-scale technology programmes and operate complex, multi-supplier environments, making roles in SIAM, service management and configuration governance particularly relevant. Capgemini promotes professional development through formal training, certifications and opportunities to work across industries and technologies. Benefits can vary by role and location but may include flexible or hybrid working, pension contributions, paid leave, healthcare options and employee wellbeing programmes.
The United Kingdom offers strong opportunities in IT service management, consulting, cloud, cybersecurity and enterprise technology, especially in London, Manchester, Birmingham, Edinburgh, Bristol and Leeds. Workplace culture is generally professional, collaborative and relatively informal, with emphasis on punctuality, clear communication and work-life balance. Lifestyle varies from busy urban centres to quieter coastal and rural areas, with extensive public transport, cultural attractions and diverse communities. Non-UK nationals usually need permission to work, commonly through a Skilled Worker visa sponsored by an eligible employer; requirements include an approved sponsor, suitable occupation, salary threshold and English-language evidence. EU citizens generally need settled or pre-settled status unless another visa applies. Relocation planning should cover housing deposits, council tax, banking, National Insurance, healthcare access and commuting costs. Salaries are often higher in London, but living expenses are also significantly greater.
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