Clearance & Brokerage Training Specialist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Clearance & Brokerage Training Specialist develops and delivers training for customs clearance and brokerage teams across Australia. The role typically requires experience in customs brokerage, import and export procedures, international trade compliance, and adult learning or workplace training. Strong communication, presentation, organisational, and stakeholder-management skills are expected, along with practical knowledge of clearance systems, legislation, documentation, and service standards. The successful candidate should be confident coaching employees, identifying capability gaps, updating training materials, supporting compliance, and working with operational teams to improve accuracy and efficiency. Experience in freight forwarding, express logistics, or a regulated international-trade environment would be advantageous.

About the employer

Federal Express Corporation, commonly known as FedEx, is a global transportation and logistics company providing express delivery, freight, customs clearance, supply-chain, and e-commerce services. Its international network connects businesses and consumers across hundreds of countries and territories through air, road, and technology-enabled logistics operations. In the AMEA region, FedEx supports cross-border trade across Asia, the Middle East, Africa, and Australia, where customs expertise is essential to reliable delivery. The company employs people in courier operations, aviation, warehousing, customer service, brokerage, technology, sales, and corporate functions. FedEx places strong emphasis on safety, service quality, compliance, operational efficiency, and employee development. A training specialist in its clearance and brokerage function helps ensure employees understand changing regulations, systems, documentation requirements, and customer expectations while maintaining consistent standards across the network.