The SAP CRM Lead is expected to lead the design, implementation and support of SAP CRM and related SAP BTP solutions for clients. Requirements typically include strong experience with SAP CRM, customer engagement processes, solution architecture, integration, configuration and delivery leadership. Experience with SAP BTP, APIs, cloud integration, SAP S/4HANA and agile project methods is highly valuable. The candidate should be comfortable managing stakeholders, guiding technical teams, translating business needs into practical solutions and contributing to proposals or client presentations. Capgemini will generally expect strong communication, consulting and problem-solving skills, along with the ability to work collaboratively in a complex transformation environment.
Capgemini is a global consulting, technology services and digital transformation company headquartered in France. It helps organisations modernise their technology, improve customer experiences and operate more efficiently through consulting, cloud, data, artificial intelligence, cybersecurity, engineering and enterprise applications. Capgemini is a major SAP partner and supports clients with SAP implementations, migrations, integrations and ongoing managed services. Its workforce operates across many industries, including financial services, government, retail, manufacturing, telecommunications and healthcare. In Australia, Capgemini delivers technology projects for large organisations and offers career opportunities involving international collaboration, professional development and emerging digital platforms. The company promotes inclusive teamwork, innovation and responsible business practices.
Australia offers strong opportunities for SAP professionals in Sydney, Melbourne, Brisbane, Perth and Canberra, particularly in consulting, government, finance, resources, retail and large-scale digital transformation. Workplace culture is generally collaborative, practical and relatively informal, with emphasis on clear communication and work-life balance. Lifestyle varies from major-city living and extensive beaches to outdoor activities, regional communities and a warm climate in northern areas. Skilled professionals may explore employer-sponsored visas such as the Skills in Demand visa, while permanent residency pathways can depend on occupation, qualifications, experience and points. Relocating usually requires planning for healthcare, accommodation, taxation and superannuation. Salary packages commonly include superannuation, and living costs can be high in Sydney and Melbourne. Australia is geographically distant from many countries, but offers excellent public services, diverse communities and a high standard of living.
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