The Director of Food & Beverage leads all dining, bar, banquet, and room-service operations, ensuring excellent guest experiences, strong financial performance, and compliance with Shangri-La standards. Candidates typically need substantial experience in luxury hotels or resorts, proven leadership across multiple food and beverage outlets, strong budgeting and revenue-management skills, and excellent English communication. The role expects strategic thinking, hands-on operational leadership, staff development, menu and service innovation, and close cooperation with culinary, sales, rooms, and executive-management teams. Knowledge of Indonesian hospitality practices and experience in an international hotel group would be advantageous.
Shangri-La Group is a leading international luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other global destinations. Shangri-La properties are known for warm Asian hospitality, high service standards, premium accommodation, destination dining, and extensive meeting and resort facilities. The group manages several established brands and employs colleagues from many different nationalities. In Indonesia, Shangri-La has operated prominent city and resort properties, serving business travelers, leisure guests, groups, and international events. Employees can expect a structured corporate environment, detailed operating standards, professional training, and opportunities to build an international hospitality career.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam, and other resort islands, with demand for experienced leaders in hotels, restaurants, tourism, and events. Bali is the most international and lifestyle-oriented destination, while Jakarta and Surabaya provide larger corporate markets. Local culture values courtesy, community, family, and religious diversity; respectful dress and behavior are important. Lifestyle choices range from busy city living to relaxed beaches, with traffic, humidity, and seasonal tourism affecting daily life. Foreign employees normally require employer sponsorship for a work permit and KITAS, and should not begin work before approvals are complete. Employers may assist with accommodation, flights, insurance, tax administration, and relocation, but packages vary. Candidates should confirm salary, service charge, housing, schooling, leave, and repatriation terms in writing before accepting an offer.
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