The Senior Manager, Shangri-La Circle, Partnerships is expected to develop and manage strategic partnerships that strengthen the group’s loyalty programme, enhance member benefits and support customer acquisition and engagement. Requirements typically include a bachelor’s degree in business, marketing, hospitality or a related field, with substantial experience in partnerships, loyalty programmes, business development or commercial strategy. Strong negotiation, project management, analytical and stakeholder-management skills are essential. The successful candidate should understand the luxury hospitality or travel sectors, be commercially minded and comfortable working with regional and international partners. Fluency in English is generally required, while Cantonese or Mandarin may be advantageous. The role also requires initiative, creativity and the ability to deliver measurable partnership and revenue results.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, JEN by Shangri-La and Kerry Hotels. The group is recognised for Asian-inspired hospitality, personalised service and strong destination experiences. Shangri-La Circle is its loyalty programme, offering members rewards, exclusive privileges and tailored experiences across participating hotels and partners. The company employs a diverse international workforce and places emphasis on guest service, relationship building, operational excellence and responsible business practices. A regional corporate role in Hong Kong may involve collaboration with hotels, marketing teams, technology providers, financial institutions, airlines and lifestyle brands to expand the loyalty ecosystem and create greater value for members and business partners.
Hong Kong offers strong opportunities in hospitality, tourism, aviation, finance, retail, technology and international business, with many regional headquarters based in the city. The culture combines Cantonese traditions, global influences, efficient business practices and a fast-paced urban lifestyle. Residents enjoy excellent public transport, diverse dining, shopping, nightlife, hiking trails and easy access to beaches and outlying islands. Rents can be high, particularly in central districts, although areas such as Kowloon and the New Territories may offer better value. Overseas professionals generally need an employment visa sponsored by a Hong Kong company; the employer usually supports the application, and approval depends on qualifications, experience and a genuine job offer. New arrivals should arrange accommodation, health insurance, banking and tax registration. Cantonese is valuable locally, while English is widely used in professional settings and Mandarin is increasingly useful.
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