F&B Banquet Coordinator

Job Description

The F&B Banquet Coordinator supports the planning and delivery of conferences, weddings, meetings, and other catered events. Typical requirements include hospitality or related experience, strong administrative and communication skills, attention to detail, and confidence coordinating with guests, sales teams, kitchen staff, service colleagues, and external suppliers. Familiarity with banquet procedures, event documentation, billing, scheduling, and hotel systems is helpful. The successful candidate is expected to maintain accurate records, respond promptly to requests, prepare function details, coordinate setup and service requirements, and help ensure excellent guest satisfaction. Flexibility is essential because the role commonly involves weekends, evenings, public holidays, and changing event schedules.

Company Info

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalised service, refined guest experiences, and its Shangri-La hospitality culture. Its Malaysian portfolio has included prominent properties such as Shangri-La Kuala Lumpur, Traders Hotel Kuala Lumpur, and resort operations in destinations including Penang and Kota Kinabalu, subject to current operating arrangements. Employees typically work in multicultural teams and receive exposure to international hotel standards, food and beverage operations, events, and guest relations. The company seeks service-minded people who are professional, dependable, attentive to detail, and willing to work in a fast-paced environment. Benefits may include meals, uniforms, training, staff rates, medical coverage, and other allowances, depending on the property and employment contract.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail, technology, and shared services. Popular island destinations such as Langkawi, Penang, Tioman, Redang, and parts of Sabah provide resort and hospitality work, while Kuala Lumpur and other mainland cities offer broader career choices. Local culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with diverse food, festivals, and languages. Lifestyle costs vary: island living can be relaxed but seasonal and more expensive for imported goods, while Kuala Lumpur provides better transport, shopping, and professional services. Foreign employees generally need an employer-sponsored Employment Pass before beginning work; the company normally handles the application, subject to government approval and salary or qualification requirements. Check current immigration rules, contract benefits, accommodation, insurance, and transportation before relocating.