The Service Associate - Spa Therapist is responsible for delivering professional body treatments, massages and wellness services while maintaining Shangri-La’s service standards. Candidates should have relevant spa or massage qualifications, practical experience in a hotel or resort environment, good knowledge of treatment procedures and strong personal grooming. Excellent communication, customer-service and interpersonal skills are expected, along with the ability to recommend suitable treatments and retail products. The role requires attention to hygiene, safe handling of equipment, accurate treatment records and flexibility to work shifts, weekends and public holidays. A warm, discreet and guest-focused attitude is essential.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for attentive personal service, distinctive locations and a strong emphasis on guest comfort and wellbeing. Shangri-La hotels commonly provide accommodation, dining, spa, recreation and event facilities, creating career opportunities across hotel operations and corporate functions. In Malaysia, the group has operated prominent city and resort properties, including locations associated with Kuala Lumpur, Penang and other tourism destinations. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork and a genuine commitment to creating memorable guest experiences.
Malaysia offers hospitality opportunities in resort destinations such as Langkawi, Penang, Sabah and Sarawak, as well as major cities including Kuala Lumpur. Spa therapists may find work in luxury hotels, destination spas, wellness centres and cruise or tourism businesses. Local culture combines Malay, Chinese, Indian and indigenous influences, with strong traditions of respect, family, religious diversity and welcoming service. Lifestyle costs vary: resort islands can be quieter but more seasonal and expensive for housing, while cities offer wider transport, shopping and career options. Foreign employees normally require an employer-sponsored employment pass, and the employer typically manages approval and immigration procedures. Candidates should confirm qualifications, medical checks, accommodation, transport, contract terms and service-charge arrangements before relocating. Malaysia is generally warm and humid year-round, with monsoon conditions varying by region.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...