The Secretary – F&B Services supports the Food and Beverage department with administration, correspondence, scheduling, meeting coordination, document preparation, filing and communication between outlets and management. Candidates should have strong organizational and time-management skills, good written and spoken English, and preferably Cantonese or Mandarin. Previous secretarial or hotel experience, particularly in food and beverage operations, is advantageous. The role requires professionalism, discretion, accuracy and confidence handling confidential information. The successful candidate is expected to manage multiple priorities, support managers efficiently, maintain clear records and work cooperatively in a fast-paced, multicultural luxury-hotel environment.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and known for its Asian-inspired service culture. It operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La properties typically offer accommodation, restaurants, bars, meeting facilities, wellness services and extensive guest experiences. The group places strong emphasis on genuine hospitality, service excellence, colleague development and cultural awareness. A position in Food and Beverage Services at Shangri-La Hong Kong would involve supporting a high-standard operation serving both local and international guests, with opportunities to gain experience in luxury hospitality administration and potentially develop into broader hotel operations or supervisory roles.
Hong Kong is a major international business and tourism centre offering opportunities in hotels, restaurants, finance, retail, technology, logistics and professional services. The culture blends Cantonese traditions with global influences, and English is widely used in business and hospitality, while Cantonese is valuable for customer-facing work. Life is energetic and convenient, with excellent public transport, diverse dining, shopping, hiking trails and beaches, although housing can be expensive and living space is often limited. Overseas employees generally need an employment visa sponsored by a Hong Kong employer before starting work; eligibility depends on qualifications, experience, salary and the role's genuine business need. Employers commonly provide guidance on applications, but candidates should confirm sponsorship, accommodation, medical coverage and relocation support. Hong Kong is geographically diverse, and although often called an island city, the territory includes Hong Kong Island, Kowloon and the New Territories.
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