The Human Resources Assistant supports day-to-day HR administration, including employee records, recruitment coordination, onboarding, attendance, leave processing, staff enquiries and general correspondence. Candidates should have a diploma or degree in human resources, business administration or a related field, along with good organisation, communication and computer skills. Previous experience in hotel or hospitality HR is advantageous. The role requires discretion, accuracy, a service-minded attitude and the ability to manage confidential information. Candidates should be comfortable working with employees from different cultures, meeting deadlines and supporting a busy hotel operation. Knowledge of Hong Kong employment practices and language skills such as English and Cantonese may be preferred.
Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Founded in 1971, the group is known for its Shangri-La, Kerry, JEN and Traders brands, combining high service standards with a strong emphasis on Asian hospitality. Its hotels typically provide accommodation, restaurants, bars, meetings and events, wellness facilities and business services. Employees work in multicultural environments and are expected to deliver warm, professional and personalised service. A Human Resources Assistant at a Shangri-La property would support the people and administrative processes that help the hotel recruit, develop and retain its workforce.
Hong Kong offers strong opportunities in hotels, tourism, finance, retail, technology, education and professional services. Its culture blends Cantonese traditions with international influences, and English is widely used in business. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, diverse food, shopping and easy access to beaches, hiking trails and outlying islands. Housing can be expensive, particularly near Central and popular business districts. Foreign employees generally need an employment visa sponsored by a Hong Kong employer and must meet qualification and salary requirements; applications should be arranged before starting work. New arrivals should budget for rent deposits, transport and health insurance, and confirm whether the employer provides accommodation, meals or relocation assistance. Cantonese is useful for daily life, while English is commonly used in international hotels.
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