Human Resources Executive

Job Description

The Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee records, attendance, payroll coordination, staff welfare, training administration and compliance with Malaysian employment regulations. Candidates should typically hold a diploma or degree in Human Resources, Business Administration or a related discipline, with relevant hotel or hospitality experience preferred. Strong communication, organisation and interpersonal skills are essential, along with confidentiality, attention to detail and proficiency in Microsoft Office and HR systems. The successful candidate is expected to provide responsive support to employees and managers, promote Shangri-La service standards, maintain accurate documentation and help create a positive, professional workplace. Flexibility, teamwork and the ability to work in a fast-paced hotel environment are important.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, high service standards and distinctive properties in city and resort destinations. In Malaysia, Shangri-La operates well-known hotels and resorts, including properties in Kuala Lumpur, Penang, Kota Kinabalu and other popular locations. Its workforce includes professionals in rooms, food and beverage, culinary operations, engineering, finance, sales and human resources. Employees generally work in multicultural teams and are expected to demonstrate professionalism, guest focus, integrity and a commitment to service excellence. The company also offers opportunities for training, internal mobility and career development within the wider hospitality network.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, retail, tourism, technology and shared services. Island and coastal locations such as Langkawi, Penang, Kota Kinabalu, Redang and Perhentian are popular for hospitality work, although major corporate opportunities are concentrated in Kuala Lumpur and other mainland cities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in business and tourism, alongside Malay and other languages. Lifestyle varies from busy urban living to relaxed beach communities, with generally affordable food and transport, though island accommodation and imported goods can cost more. Foreign employees normally need an employment pass sponsored by their employer, and should confirm eligibility before travelling. Relocation planning should include accommodation, medical cover, transport, banking and local registration. Island living is attractive but may involve seasonal work, limited services and fewer career pathways than larger cities.