The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring efficient service, guest satisfaction, hygiene, and compliance with Shangri-La standards. Requirements typically include relevant hospitality or food and beverage experience, strong communication skills, customer-service ability, and knowledge of outlet procedures. Supervisory experience, familiarity with point-of-sale systems, and food-safety knowledge are advantageous. The successful candidate is expected to lead and motivate service staff, coordinate shifts, handle guest concerns professionally, monitor quality and presentation, support training, control stock and operating costs, and work closely with the kitchen and other hotel departments. Flexibility is essential, including the ability to work weekends, public holidays, and varied shifts in a busy luxury-hotel environment.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The company is known for warm Asian hospitality, high service standards, and a broad portfolio that includes luxury city hotels, island resorts, restaurants, wellness facilities, and event venues. Shangri-La Singapore is a major luxury property set within landscaped grounds near Orchard Road. It offers guest rooms and suites, restaurants and bars, meeting facilities, recreational amenities, and a strong focus on personalised service. Employees generally work in a multicultural environment with structured training, internal career opportunities, and exposure to international hospitality operations.
Singapore is a compact island city-state and a major centre for hospitality, tourism, finance, technology, healthcare, and logistics. Hotels, restaurants, attractions, airlines, and event venues provide regular opportunities for experienced international and local workers. The culture is multicultural, blending Chinese, Malay, Indian, and Western influences, with English widely used at work. Lifestyle is convenient and safe, supported by excellent public transport, diverse food, shopping, parks, and efficient public services. Housing can be expensive, especially near central areas, so many employees share apartments or live farther from work. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Applicants should confirm current eligibility, medical requirements, and employer sponsorship before relocating. Singapore has a hot, humid climate throughout the year.
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