The Service Leader-Procurement supports the hotel’s purchasing function by sourcing goods and services, obtaining quotations, negotiating with suppliers, monitoring orders and ensuring timely delivery. Candidates typically need a diploma or degree in procurement, supply chain, hospitality or business, together with relevant hotel or purchasing experience. Strong supplier negotiation, organization, communication and computer skills are expected. Familiarity with purchasing systems, inventory controls, local regulations and hospitality-quality standards is advantageous. The successful candidate should be commercially aware, detail-oriented, ethical and able to work effectively with kitchens, restaurants, housekeeping, engineering and finance. Fluency in English is generally required, while Malay or other local languages may be beneficial.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations. The group is known for its Asian-inspired approach to service, emphasizing warm hospitality, comfort and personalized guest experiences. Shangri-La properties commonly include luxury accommodation, restaurants, meeting facilities, spas and leisure amenities. In Malaysia, the company operates prominent hotels and resorts serving business travelers, holidaymakers and events guests. Employees typically work in a multicultural environment with structured hotel operations, service standards and opportunities to develop within the wider hospitality group. Procurement teams support these operations by ensuring reliable supplies, competitive pricing, regulatory compliance and consistent product quality.
Malaysia offers hospitality, procurement, food and beverage, tourism, retail and corporate opportunities, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and resort destinations. Its culture combines Malay, Chinese, Indian and Indigenous influences, reflected in food, festivals, languages and everyday customs. Lifestyle varies from busy urban living to relaxed island life, with beaches, rainforest, diving and affordable local dining widely available. Langkawi, Penang and Sabah are popular island or coastal choices, although Malaysia is a country rather than one island. Foreign employees generally need an employer-sponsored Employment Pass, with the company handling approval and immigration procedures; dependants may require separate passes. Applicants should confirm current requirements, medical checks and eligibility before relocating. Housing, transport and schooling costs vary significantly by location.
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