The F&B Sales Manager is responsible for promoting the hotel’s restaurants, bars, catering, and banquet services to corporate clients, travel partners, event planners, and individual customers. Requirements typically include a diploma or degree in hospitality, business, marketing, or a related field, along with several years of hotel food and beverage or sales experience. Strong communication, negotiation, presentation, networking, and customer relationship skills are expected. The successful candidate should be commercially minded, target-driven, well organised, and comfortable developing sales plans, preparing proposals, conducting site inspections, and managing client accounts. Flexibility is important, as the role may involve evenings, weekends, hotel events, and travel within Malaysia.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for personalised Asian-inspired hospitality, high service standards, and a broad portfolio of luxury and upper-upscale properties. Shangri-La hotels commonly offer accommodation, restaurants and bars, wellness facilities, meetings, weddings, and leisure experiences. In Malaysia, the company operates properties in destinations such as Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in a multicultural environment with opportunities for hospitality training, career development, and internal mobility. Benefits vary by property and may include service charge, meals, uniform, medical coverage, staff rates, and accommodation or relocation assistance where applicable.
Malaysia offers opportunities in hotel sales, food and beverage, tourism, events, retail, and resort operations, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other coastal destinations. Its culture combines Malay, Chinese, Indian, Indigenous, and international influences, with festivals, varied cuisine, and generally welcoming communities. Lifestyle ranges from busy city living to relaxed island life, although resort locations can be seasonal and transport may be less convenient. Langkawi, Penang, and parts of Sabah are popular for beaches, diving, and outdoor activities. Foreign nationals normally need an employment pass arranged and sponsored by the employer before starting work; requirements depend on nationality, salary, role, and immigration approval. Candidates should confirm accommodation, medical insurance, tax, airfare, and relocation benefits in the offer. Malaysia is relatively affordable compared with many major international destinations, but housing and schooling costs vary considerably by location.
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