F&B Banquet Coordinator

Job Description

The F&B Banquet Coordinator supports the planning and delivery of conferences, weddings, meetings and other catered events. Requirements typically include hospitality or banquet experience, strong organisational and communication skills, attention to detail, basic computer knowledge and the ability to coordinate with kitchen, service and events teams. The candidate is expected to prepare function details, coordinate set-up, monitor event timing, assist with guest requests, maintain service standards and follow food safety and hotel procedures. Flexibility is essential, as the role commonly involves evenings, weekends and public holidays. A professional appearance, customer-focused attitude, teamwork and the ability to remain calm during busy functions are also expected.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The brand is known for warm Asian hospitality, personalised guest service and high-quality accommodation, dining, wellness and event facilities. Shangri-La properties frequently host weddings, conferences, corporate functions and large social events, creating opportunities for banquet and food-and-beverage professionals. Employees are generally expected to demonstrate courtesy, teamwork, cultural awareness and consistent service standards. Depending on the property, benefits may include staff meals, uniforms, training, medical coverage, accommodation support or travel-related privileges. In Malaysia, Shangri-La operates well-known city and resort properties, offering career opportunities in Kuala Lumpur, Penang, Sabah and other hospitality destinations.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, with demand in hotels, resorts, restaurants, events and tourism. Penang combines heritage streets, beaches and a lively food culture, while Langkawi provides a relaxed island lifestyle with resorts, outdoor activities and seasonal tourism. Malaysian culture is multicultural, shaped by Malay, Chinese, Indian and Indigenous traditions, with English widely used in hotels. Living costs vary: Kuala Lumpur is more urban and expensive, while resort areas may offer staff accommodation. International employees normally require an employer-sponsored employment pass, and the company must support the application before work begins. Candidates should confirm visa eligibility, contract terms, accommodation, transport, medical coverage and working hours. Malaysia is warm year-round, with monsoon conditions varying by coast. Respectful communication, modest dress in some settings and awareness of local customs are important for a smooth relocation.