The Secretary – F&B Services supports the Food and Beverage department with administrative and clerical duties. Typical requirements include relevant secretarial or administrative experience, preferably in a hotel or hospitality environment; strong written and spoken English, with Cantonese and Mandarin advantageous; good computer skills, especially Microsoft Office; and excellent organization, communication, and time-management abilities. The successful candidate is expected to prepare correspondence and reports, maintain records, coordinate meetings, handle confidential information, support departmental purchasing and schedules, and communicate professionally with colleagues and guests. A positive attitude, attention to detail, flexibility, and the ability to work in a fast-paced service environment are important.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its hotel brands are known for personalized service, high standards, elegant accommodation, and strong connections with local communities. Shangri-La Hotels in Hong Kong are established luxury properties serving international travelers, business guests, and local customers through accommodation, restaurants, events, wellness facilities, and meeting services. The company places emphasis on genuine hospitality, teamwork, employee development, and memorable guest experiences. Working for Shangri-La can provide exposure to international hotel operations, structured training, and opportunities to progress across different departments or properties within the group.
Hong Kong offers strong employment opportunities in hotels, restaurants, tourism, finance, retail, technology, and professional services. Its culture combines Cantonese traditions, international influences, festivals, markets, and a highly efficient urban lifestyle. Residents benefit from excellent public transport, diverse dining, shopping, hiking trails, beaches, and easy access to nearby islands and mainland China. Housing can be expensive, so employees should compare accommodation carefully and budget for rent, deposits, and commuting. Foreign nationals normally need an employment visa sponsored by an eligible employer before starting work; the company generally supports the application, while qualifications, experience, salary, and a valid offer are assessed. New arrivals should arrange a passport, employment contract, accommodation, insurance, and Hong Kong identity card registration. Cantonese is valuable for local customer contact, while English is widely used in luxury hotels.
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