The Sales Coordinator supports the hotel’s sales team by handling correspondence, preparing proposals and reports, updating customer records, coordinating appointments, and assisting with sales visits and promotional activities. The role typically requires strong administration, communication, organisation, and Microsoft Office skills, along with professional English; Arabic and previous hotel or sales experience are advantageous. The candidate is expected to be service-minded, accurate, discreet, and able to manage competing deadlines. As an Emirati National position, applicants must meet UAE national employment requirements and demonstrate enthusiasm for hospitality, teamwork, and building positive relationships with corporate and leisure clients.
Shangri-La is an international luxury hospitality group founded in Asia and known for its hotels, resorts, residences, and distinctive service culture. Its properties serve business and leisure travellers across major cities and resort destinations worldwide. In the United Arab Emirates, Shangri-La operates premium hotels that combine comfortable accommodation with restaurants, meeting facilities, wellness services, and personalised guest experiences. Employees generally work in a multicultural environment where courtesy, attention to detail, teamwork, and professional development are highly valued. A sales coordinator typically supports the commercial team behind the scenes, helping maintain client relationships and ensuring that proposals, records, meetings, and follow-up activities are handled efficiently. The group also places importance on responsible business practices, local talent development, and creating memorable experiences for guests.
The United Arab Emirates is not an island, but it offers a coastal lifestyle with beaches, waterfront communities, and diverse leisure activities. Opportunities are strong in hospitality, tourism, aviation, retail, finance, technology, healthcare, and construction, particularly in Dubai and Abu Dhabi. The culture blends Emirati traditions with a large international community; modest dress and respectful behaviour are appreciated, especially in public and religious settings. Lifestyle options range from luxury shopping and dining to desert trips, water sports, cultural sites, and an active social scene. Emirati citizens do not need a visa or work permit to take employment in the UAE. Expatriates generally require employer-sponsored residence and work permits, medical checks, and Emirates ID registration. New arrivals should budget carefully for housing, transport, health insurance, and school fees where relevant. Accommodation or transport benefits may be included in hospitality packages.
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