Human Resources Executive

Job Description

The Human Resources Executive supports recruitment, onboarding, employee records, payroll coordination, staff welfare, training administration and day-to-day HR operations. The role typically requires a diploma or degree in Human Resources, Business Administration or a related field, along with relevant hotel or service-industry experience. Candidates should understand Malaysian employment practices, maintain confidentiality and communicate confidently with employees and managers. Shangri-La will expect someone organised, approachable, detail-oriented and capable of handling several priorities in a fast-paced hospitality environment. Experience with HR systems, recruitment platforms and basic employment legislation will be advantageous. Strong English communication is generally required, while Malay and other languages may be useful.

Company Info

Shangri-La is a major luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts and serviced residences across Asia and other international markets. The group operates properties under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its hotels are known for attentive service, comfortable accommodation, dining, meetings and leisure facilities. In Malaysia, Shangri-La properties serve business and leisure travellers in important destinations such as Kuala Lumpur, Penang and Kota Kinabalu. The company places strong emphasis on guest satisfaction, professional development, teamwork and multicultural service. Human Resources teams support recruitment, employee engagement, learning, welfare and compliance, helping maintain the service standards associated with the brand. Benefits may include staff meals, uniforms, training, hotel discounts and other benefits, depending on the property and employment contract.

Destination Guide

Malaysia offers hospitality and HR opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other tourism centres. Island destinations such as Langkawi, Penang and parts of Sabah provide resort, hotel, food-and-beverage and guest-services jobs, while Kuala Lumpur has broader corporate and luxury-hotel opportunities. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with English commonly used in hotels. Lifestyle costs vary: Kuala Lumpur is busier and more expensive, while island living is generally slower but may involve fewer services and higher imported-goods prices. Foreign nationals normally need an employer-sponsored Employment Pass, and the company must meet immigration requirements before work begins. Applicants should verify salary, accommodation, transport, medical coverage, contract terms and visa sponsorship. Malaysia has tropical weather, excellent food, beaches and outdoor activities, but newcomers should prepare for heat, humidity and seasonal monsoon conditions.