The Service Manager - Sous Chef is responsible for supporting the Executive Chef with daily kitchen operations, food preparation, service delivery, menu standards and team supervision. Candidates should have professional culinary training and several years of experience in a hotel, resort or high-volume restaurant kitchen, preferably in a supervisory or sous chef position. Strong knowledge of food safety, hygiene, cost control, ordering and inventory management is expected. The role requires leadership, creativity, stamina and the ability to maintain quality during busy services. Good communication skills, a collaborative attitude and flexibility to work shifts, weekends and public holidays are essential. Experience with international cuisine and luxury hospitality standards would be advantageous.
Shangri-La is a globally recognised luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its properties are known for personalised service, high-quality dining, comfortable accommodation and strong attention to local culture. Shangri-La hotels in Malaysia include well-established properties in Kuala Lumpur, Penang, Kota Kinabalu and other resort destinations. The company offers opportunities across culinary operations, food and beverage, rooms, guest services, engineering and corporate functions. Employees typically work in a structured international environment with training, career development and exposure to luxury hotel standards. Benefits vary by property and may include meals, uniform, medical coverage, accommodation or staff rates, depending on the position and location.
Malaysia offers hospitality opportunities in Kuala Lumpur as well as island destinations such as Penang, Langkawi, Pangkor, Tioman, Redang and parts of Borneo. Jobs are commonly available in hotels, resorts, restaurants, tourism, diving and guest services, with stronger seasonal demand in leisure destinations. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hotels. Island living provides beaches, water activities, warm weather and a relaxed lifestyle, although transport, housing and imported goods may cost more than on the mainland. Foreign workers normally need an employer-sponsored employment pass or related work permit, and should not work on a tourist visa. Candidates should confirm accommodation, meals, medical cover, transport and permit arrangements before relocating.
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