The Director of Food & Beverage leads all restaurant, bar, banquet, catering and room-service operations, ensuring exceptional guest experiences and strong financial performance. Candidates typically need a degree or diploma in hospitality management and substantial experience in senior food and beverage leadership, preferably within an international luxury hotel or resort. The role requires expertise in budgeting, menu and outlet development, cost control, hygiene standards, licensing, recruitment and team development. Shangri-La expects a commercially minded leader with excellent communication skills, cultural awareness, sound knowledge of Indonesian hospitality practices and the ability to motivate diverse teams. Fluency in English is normally essential; Indonesian language skills and experience in resort operations would be advantageous.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for Asian-inspired hospitality, attentive service and a strong emphasis on genuine care for guests. Its properties range from urban business hotels to large beach and island resorts, with extensive restaurants, wellness facilities, meeting spaces and leisure activities. Shangri-La Hotels Indonesia has represented the brand through upscale city and resort operations, serving international travellers, corporate guests and local communities. Employees generally work in multicultural environments with structured service standards, training opportunities and opportunities for internal mobility. Benefits and compensation vary by property, position and whether the appointment is local or expatriate.
Indonesia is an archipelago, so the lifestyle depends greatly on the assignment. Bali offers the broadest international hospitality market, with opportunities in luxury resorts, restaurants, wellness and tourism, while Java, including Jakarta and Surabaya, provides more corporate hotel roles. Lombok, the Riau Islands and destinations such as Labuan Bajo offer growing resort opportunities but may have a quieter, more remote lifestyle. Indonesian culture places importance on hospitality, respect, family and religious diversity; local customs and modest dress should be observed. Living costs range from moderate to high in major tourist areas. Foreign employees normally need employer sponsorship and an appropriate work permit and stay permit before beginning employment. Contracts may include accommodation, meals, transport, flights, medical cover and service charge, but these should be confirmed in writing. Relocating families should investigate schooling, healthcare, housing and taxation in advance.
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