The Senior Manager, Shangri-La Circle, Partnerships is expected to develop and manage strategic partnerships that strengthen the group’s loyalty programme and create value for members and partner brands. Requirements typically include a bachelor’s degree, substantial experience in partnerships, loyalty marketing, business development, digital commerce or hospitality, and strong commercial negotiation skills. The candidate should be confident managing regional stakeholders, analysing performance, preparing business cases and leading projects from concept to implementation. Experience with customer relationship management, airline, banking, retail or lifestyle partnerships is advantageous. Strong communication, presentation, analytical and project-management abilities are essential, along with the flexibility to work across markets and cultures.
Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving luxury, business and leisure travellers. The group is known for warm Asian hospitality, high service standards and destination-led properties. Shangri-La Circle is its customer loyalty programme, connecting guests with hotel stays, dining, wellness and lifestyle experiences. The company employs a diverse international workforce and offers opportunities in hotel operations, corporate functions, commercial strategy, technology and guest experience. Its Hong Kong office supports regional and global initiatives, making it a suitable environment for professionals experienced in partnerships, loyalty programmes, marketing, hospitality or multi-market business development.
Hong Kong is a dynamic international city made up of Hong Kong Island, Kowloon and the New Territories, with excellent links to nearby islands and coastal areas. Job opportunities are strongest in hospitality, finance, technology, retail, aviation, education, healthcare and professional services. The culture blends Chinese traditions with international influences; Cantonese is widely spoken, while English is common in business. Life is fast-paced, convenient and urban, with efficient public transport, varied food, hiking trails and beaches. Rents can be high, especially near central business districts, so many residents live in Kowloon or the New Territories. Foreign professionals generally need an employment visa sponsored by their employer, commonly through the General Employment Policy, and should arrange documentation before relocating. Work permits, housing, healthcare, tax and schooling should be checked with official Hong Kong authorities.
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