The Sales Executive is expected to support Shangri-La’s sales team in promoting hotel rooms, restaurants, meetings and events to corporate, leisure and local accounts. Requirements typically include a diploma or degree in hospitality, tourism, business or a related field, previous hotel sales or customer-service experience, strong communication and presentation skills, and fluency in English; Cantonese and Mandarin are valuable in Hong Kong. The successful candidate should be confident, target-driven, well organised and capable of building long-term client relationships. Responsibilities may include sales calls, client visits, preparing proposals, coordinating with hotel departments, maintaining account records and achieving revenue targets.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong. Founded in 1971, it operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. The group is known for personalised service, refined accommodation, extensive dining options and strong business and leisure facilities. Shangri-La hotels commonly provide structured training, employee discounts, meals or allowances, medical benefits and opportunities for career progression. In Hong Kong, the company operates prominent luxury properties and serves corporate clients, international travellers, local residents and event guests. Employees are generally expected to demonstrate professionalism, cultural awareness, attention to detail and a strong commitment to guest satisfaction.
Hong Kong offers diverse opportunities in hotels, tourism, retail, finance, technology, events and international business. The culture blends Cantonese traditions with global influences, and English is widely used in professional settings; Cantonese and Mandarin are valuable for customer-facing roles. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, extensive dining, hiking trails, beaches and nearby islands. Housing is expensive, so accommodation and commuting costs should be considered when evaluating an offer. Foreign nationals normally need an approved employment visa before starting work, usually sponsored by the employer under the General Employment Policy. Applicants must show relevant qualifications or experience and a confirmed job offer. Employers often assist with visa documentation, but candidates should verify conditions directly with Hong Kong Immigration. Healthcare, taxation, contract terms and any service-charge arrangements should also be confirmed before relocating.
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