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Waiter / Waitress - Cafe Malacca

Hong Kong Shangri-La HK$15,000–HK$20,000 per month, potentially including service charge and other benefits*
Job Description

The Waiter/Waitress at Café Malacca is responsible for welcoming guests, taking food and beverage orders, serving meals, presenting bills, and maintaining high standards of hospitality. Candidates should have previous experience in a hotel or restaurant, good knowledge of food and beverages, and strong communication skills in English. Cantonese and Mandarin are advantageous. The role requires a friendly, attentive, well-groomed, and team-oriented individual who can work efficiently under pressure, handle shift work, and deliver consistently warm service. Knowledge of Shangri-La service standards and a genuine interest in Southeast Asian cuisine would be beneficial.

Company Info

Shangri-La is a globally recognised luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other regions. The company is known for personalised service, elegant accommodation, quality dining, and strong attention to guest comfort. Its Hong Kong properties include Island Shangri-La and Kowloon Shangri-La, both serving business and leisure travellers. Shangri-La places emphasis on employee development, teamwork, cultural awareness, and creating memorable guest experiences. Café Malacca is associated with Island Shangri-La and offers Malaysian and Southeast Asian-inspired cuisine in a refined hotel setting. Employees may receive benefits such as staff meals, training, healthcare support, service charge, and opportunities for internal or international career progression, depending on the employment contract.

Destination Guide

Hong Kong is a compact international city made up of Hong Kong Island, Kowloon, and the New Territories, with excellent transport links by MTR, buses, ferries, and trams. Hospitality opportunities are strongest in hotels, restaurants, catering, tourism, and luxury retail, particularly for candidates with English, Cantonese, or Mandarin skills. The culture blends Chinese traditions with international influences, offering festivals, markets, temples, hiking, beaches, and a highly varied food scene. Life is energetic and convenient, although accommodation can be expensive and living space is often limited. Foreign nationals generally need an employer-sponsored employment visa before starting work; the employer usually supports the application. A valid passport, qualifications, experience, medical or background documents, and a formal job offer may be required. New arrivals should budget for rent deposits, transport, food, and health coverage.