The Service Leader-Procurement supports Shangri-La’s purchasing activities by sourcing goods and services, obtaining quotations, negotiating with suppliers, issuing purchase orders, and maintaining accurate procurement records. Candidates typically need hotel or hospitality procurement experience, strong knowledge of local suppliers, good negotiation and communication skills, and confidence using purchasing or inventory systems. Familiarity with Malaysian regulations, cost control, food and beverage products, and general hotel operations is advantageous. The successful candidate is expected to work accurately, ethically, and efficiently while ensuring quality, competitive pricing, timely delivery, and compliance with company procedures. A proactive attitude, sound judgment, teamwork, and the ability to manage several requests in a busy hotel environment are important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for warm Asian hospitality. The company operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La properties generally provide accommodation, restaurants, events, wellness facilities, and business services, supported by high standards of guest care and operational quality. In Malaysia, the group has established properties in locations such as Kuala Lumpur, Penang, and Kota Kinabalu. Employees typically work in multicultural teams and may receive structured training, staff benefits, career development opportunities, and exposure to international hospitality practices. Procurement roles contribute directly to cost management, supplier relationships, product quality, and the smooth operation of hotel departments.
Malaysia offers opportunities in hotels, resorts, restaurants, retail, logistics, finance, technology, and tourism. Popular island destinations such as Langkawi, Penang, Pangkor, and parts of Sabah attract hospitality workers, while Kuala Lumpur and major mainland cities provide broader career options. Malaysian culture is diverse, combining Malay, Chinese, Indian, Indigenous, and international influences. Food, festivals, family life, and religious traditions are important, and English is widely used in business and tourism. Lifestyle costs vary: island resorts may offer staff accommodation, while city housing and transport can be more expensive. Foreign employees generally need an employer-sponsored Employment Pass, with approval handled through the company and Malaysian authorities. Candidates should confirm salary, accommodation, medical coverage, transport, and contract terms before relocating. Malaysia’s tropical climate, excellent food, and relatively affordable living make it appealing, though humidity and peak-season work schedules require adjustment.
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