The F&B Sales Manager is responsible for promoting and selling the hotel’s restaurants, bars, catering services, and banquet facilities. Requirements typically include a diploma or degree in hospitality, business, or a related field, along with several years of food and beverage sales or hotel experience. Strong knowledge of local markets, corporate accounts, events, budgeting, and customer relationship management is expected. The successful candidate should be commercially minded, confident in negotiations, well connected, and able to achieve revenue targets. Excellent communication, presentation, organisational, and leadership skills are essential, together with flexibility to work evenings, weekends, and during major events.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, and premium guest experiences. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders Hotels brands. In Malaysia, Shangri-La operates established properties in locations such as Kuala Lumpur, Penang, and Kota Kinabalu. The company offers career opportunities across rooms, food and beverage, sales, events, finance, engineering, and guest services. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness, attention to detail, and a strong commitment to customer satisfaction.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, events, and corporate services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. Island destinations provide a relaxed lifestyle, beaches, water activities, and a strong international hospitality community, while major cities offer better transport, shopping, healthcare, and career progression. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in business and tourism. Living costs vary, with Kuala Lumpur generally offering more urban convenience and resort islands often having higher accommodation costs. Foreign employees normally require an employer-sponsored Employment Pass, with approval linked to the role and salary. Candidates should confirm visa eligibility, housing, insurance, taxation, and relocation support with the employer before accepting an offer.
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