The Sales Manager is expected to drive room, events, and other revenue through corporate, leisure, travel-trade, and group accounts. Requirements typically include a bachelor’s degree in hospitality, business, marketing, or a related field; several years of hotel sales experience; strong knowledge of local and international markets; and excellent communication, negotiation, presentation, and relationship-building skills. The successful candidate should be target-driven, commercially aware, well organized, and comfortable conducting sales calls, client visits, property tours, and contract negotiations. Experience with luxury or international hotel brands, market reporting, budgeting, and sales systems is advantageous. Flexibility, professional appearance, teamwork, and a strong commitment to Shangri-La’s service standards are also expected.
Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The brand is known for warm Asian hospitality, high service standards, premium accommodation, extensive dining facilities, wellness offerings, and conference and event services. Its Philippine properties serve business travelers, families, leisure guests, and destination events, supported by established local and international sales networks. Shangri-La generally promotes employee development, cultural awareness, teamwork, and personalized guest service. Depending on the property, employees may receive benefits such as service charge, meals, uniforms, training, insurance, and staff accommodation or other relocation assistance. A Sales Manager typically works closely with rooms, food and beverage, events, reservations, revenue management, and senior commercial teams to grow the hotel’s business.
The Philippines offers hospitality opportunities in Metro Manila, Cebu, Boracay, Palawan, Bohol, and other resort destinations, particularly in hotels, tourism, food and beverage, events, and travel services. Work culture is generally relationship-oriented, collaborative, and respectful of hierarchy, with English widely used in professional settings. Island living can provide warm weather, beaches, outdoor activities, and a relatively affordable lifestyle, although traffic, transport, healthcare access, and seasonal weather vary considerably by location. Foreign nationals normally need an employer-sponsored work permit and an appropriate visa, commonly involving an Alien Employment Permit and work-authorized visa; requirements should be confirmed with Philippine immigration authorities. Candidates relocating should verify housing, taxation, insurance, transport, and contract benefits before accepting an offer. Local applicants should prepare for competitive recruitment, strong customer-service expectations, and flexible schedules during peak tourism periods.
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