The Spa Therapist is responsible for delivering professional massages, facials, body treatments and other wellness services while maintaining Shangri-La’s service standards. Candidates should hold a relevant beauty, spa or massage qualification and preferably have previous experience in a hotel, resort or day spa. Strong knowledge of treatment procedures, hygiene, health and safety is expected. The role requires good communication skills, a pleasant appearance, physical stamina and the ability to recommend suitable treatments or products. Candidates should be guest-focused, discreet, reliable and comfortable working flexible shifts, weekends and public holidays. Knowledge of additional languages and experience with international guests would be an advantage.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards and premium accommodation, dining, spa and leisure experiences. Its Malaysian properties include luxury resorts and city hotels serving business travellers, families and holiday guests. Shangri-La places strong emphasis on personalised guest care, employee training and professional development. Depending on the property, employees may receive benefits such as service charge, staff meals, uniforms, medical coverage, accommodation or transport support, and discounted stays within the group. A Spa Therapist can expect a polished, guest-oriented working environment with opportunities to develop expertise in wellness treatments and luxury resort operations.
Malaysia offers varied opportunities in luxury hotels, resorts, wellness centres, restaurants, tourism and marine activities, especially in Langkawi, Penang, Sabah and Sarawak. Langkawi is a relaxed island destination with beaches, resorts and a strong expatriate community, while Penang combines heritage culture, excellent food and urban convenience. Malaysian life is generally affordable, with a multicultural mix of Malay, Chinese, Indian and Indigenous traditions. Employees can enjoy tropical weather, island activities, local markets and a wide range of cuisine, although humidity and monsoon seasons should be considered. Foreign workers normally require an employer-sponsored employment pass or work permit, and must not begin work before approval. Employers usually guide the application process and may assist with accommodation or relocation. Candidates should confirm salary, service charge, housing, medical coverage, contract terms and transport arrangements before accepting an offer.
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