The Secretary – F&B Services supports the Food and Beverage department with administrative and coordination duties. Typical requirements include strong English communication, good computer skills, proficiency in Microsoft Office, accurate document handling, and previous secretarial or hospitality experience. Cantonese and Mandarin are advantageous in Hong Kong. The successful candidate is expected to organize meetings, prepare reports and correspondence, maintain records, coordinate schedules, handle confidential information, and communicate effectively with restaurant, banquet, kitchen, finance, and management teams. Attention to detail, professionalism, flexibility, and the ability to work under pressure in a fast-paced hotel environment are important.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for its hotels, resorts, and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La hotels typically provide accommodation, dining, meetings, wellness, and guest experience services, supported by comprehensive operational and corporate teams. The company emphasizes genuine hospitality, service excellence, professional development, teamwork, and respect for local communities. In Hong Kong, Shangri-La properties serve business and leisure travelers, high-end dining guests, and event clients. Employees may benefit from structured training, international brand standards, staff facilities, and opportunities to build careers across different hotel departments and global properties.
Hong Kong offers strong opportunities in hotels, restaurants, events, finance, retail, technology, and professional services. Its hospitality sector is international and values English, Cantonese, Mandarin, customer service, and administrative skills. Life is fast-paced, highly connected, and convenient, with excellent public transport, diverse food, shopping, cultural events, hiking, beaches, and nearby islands. Housing can be expensive, particularly near central business districts, so many employees live in areas such as Kowloon, the New Territories, or Hong Kong Island farther from the center. Foreign nationals generally need an appropriate employment visa sponsored by their employer before starting work; eligibility depends on qualifications, salary, and the role. Employers commonly assist with visa documentation, but candidates should confirm medical, insurance, and accommodation arrangements. Cantonese is useful for daily life, while English is widely used professionally.
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