The Captain supports the restaurant supervisor in running daily service at Hung Tong, Shangri-La Hong Kong. Requirements typically include previous experience in a quality hotel or restaurant, strong knowledge of food and beverage service, good English and Cantonese communication skills, and a professional, guest-focused manner. Knowledge of Chinese cuisine, dining etiquette, POS systems, and menu details is advantageous. The successful candidate is expected to lead and coach service colleagues, coordinate table assignments, take or monitor orders, maintain service standards, handle guest requests and complaints tactfully, and ensure cleanliness, safety, and smooth coordination with the kitchen. Flexibility for shifts, weekends, and public holidays is essential.
Shangri-La Group is a Hong Kong-founded luxury hospitality company with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for attentive service, comfortable surroundings, and a strong emphasis on Asian hospitality. Shangri-La Hong Kong is a prominent luxury hotel in the city, offering accommodation, restaurants, meeting facilities, wellness services, and events. Hung Tong is associated with the hotel’s Chinese dining offering and serves guests in an upscale environment. Employees generally work within structured hotel operations, with opportunities to develop skills in guest service, food and beverage, leadership, and wider hospitality management. Benefits may include service charge, meals, medical coverage, staff discounts, training, and career progression, although exact terms depend on the employment contract and current company policy.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Hospitality work is concentrated in Hong Kong Island, Kowloon, and major districts such as Tsim Sha Tsui, Central, and Causeway Bay. The culture blends Cantonese traditions, international influences, fast-paced city life, and highly efficient public transport. Residents enjoy excellent restaurants, shopping, hiking trails, beaches, cultural events, and convenient ferry and rail connections. Living costs, especially rent, are high, so employer accommodation or housing support can be valuable. Overseas employees normally need an approved employment visa before starting work; the employer commonly sponsors the application and must demonstrate a genuine role and suitable qualifications. Applicants should prepare a valid passport, employment documents, qualifications, references, and possibly a medical examination. Cantonese is useful for local service roles, while English is widely used in luxury hotels.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...