The Waiter/Waitress at Café Malacca is responsible for welcoming guests, taking food and beverage orders, serving meals efficiently, presenting bills, and maintaining high service standards. Candidates should have previous experience in hotel, restaurant, or café operations, good knowledge of food and beverages, and a friendly, professional manner. Strong communication skills in English are expected; Cantonese and other languages are advantageous. The successful candidate should be customer-focused, attentive to detail, well-groomed, and able to work under pressure in a busy dining environment. Flexibility to work shifts, weekends, and public holidays is required. Familiarity with POS systems, hygiene procedures, and luxury hospitality standards would be beneficial.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other major destinations. The group is known for warm Asian hospitality, refined service, and high-quality dining, accommodation, and wellness experiences. Its properties commonly offer extensive training, career development, staff dining, uniform provision, and hotel or group benefits. Café Malacca is associated with the group’s Hong Kong operations and reflects Shangri-La’s emphasis on professional guest service and memorable dining experiences. Employees work in a multicultural environment serving local and international guests. The company looks for people who are courteous, reliable, team-oriented, and committed to delivering consistently high standards.
Hong Kong is a dynamic international city made up of Hong Kong Island, Kowloon, the New Territories, and many smaller islands. Hospitality opportunities are available in luxury hotels, restaurants, cafés, bars, airlines, retail, and tourism, with strong demand for candidates who speak English, Cantonese, or Mandarin. The culture blends Chinese traditions with global influences, and people generally value punctuality, efficiency, courtesy, and hard work. Lifestyle is energetic, with excellent public transport, diverse food, hiking trails, beaches, and vibrant nightlife, although housing can be expensive and compact. Foreign employees normally need an appropriate employment visa arranged with employer support before starting work. Applicants should prepare qualifications, references, medical or identity documents where required, and proof of a genuine job offer. Relocation is easiest with employer-provided accommodation or a clear housing budget.
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