F&B Banquet Coordinator

Job Description

The F&B Banquet Coordinator supports the planning and delivery of conferences, weddings, meetings and other events at Shangri-La. Typical requirements include hospitality or event experience, strong organization, good communication skills and confidence coordinating with guests, kitchen, service and sales teams. Familiarity with banquet operations, function sheets, scheduling and basic computer systems is useful. The candidate is expected to maintain high service standards, confirm event details, monitor setup and timing, respond professionally to guest requests and help resolve operational issues quickly. Flexibility is important, as the role normally includes evenings, weekends and public holidays. Fluency in English is generally expected, while Malay or other languages may be advantageous.

Company Info

Shangri-La is a luxury hospitality group founded in Asia and recognized for hotels, resorts and serviced residences across the world. The brand is associated with warm Asian hospitality, premium accommodation, restaurants, banqueting, wellness facilities and personalized guest service. Its properties serve leisure travelers, business guests, weddings, conferences and large corporate events. Shangri-La employers typically emphasize service excellence, teamwork, cultural awareness, professional presentation and continuous learning. In Malaysia, the group has operated well-known urban hotels and resort properties, offering roles across food and beverage, rooms, culinary operations, events, finance and guest services. Working for the company can provide exposure to international hospitality standards, structured hotel operations and opportunities to progress within a global hotel network.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Langkawi is ideal for beach-resort lifestyles, while Penang combines heritage, food culture and city conveniences. Malaysian culture is diverse, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hotels. Lifestyle costs vary: resort islands may be more expensive for housing and transport than mainland cities. Hospitality work often involves shifts, weekends and seasonal demand. Foreign employees generally need an employer-sponsored work permit and should secure approval before starting work; requirements depend on nationality, role and immigration rules. Relocating candidates should budget for accommodation, deposits, transport, medical checks and documentation. Malaysia has tropical weather, excellent food and relatively good regional travel connections.