The Human Resources Assistant supports daily HR operations at Shangri-La, including recruitment administration, employee records, onboarding, attendance, payroll coordination, staff welfare and general correspondence. Candidates should typically have a diploma or degree in Human Resources, Business Administration or a related discipline, along with strong English and Cantonese communication skills. Good organisation, confidentiality, attention to detail and proficiency in Microsoft Office are expected. Previous experience in hotel HR or a fast-paced service environment is advantageous. The successful candidate should be approachable, dependable, service-oriented and able to manage multiple priorities while supporting employees and department leaders professionally.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its Asian heritage, warm service and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its hotels provide accommodation, restaurants, bars, spas, meeting facilities and extensive guest services. Shangri-La places strong emphasis on personalised hospitality, employee development, cultural awareness and responsible business practices. Working for the group can offer exposure to international hotel operations, structured training and opportunities to build a long-term career in hospitality. The Hong Kong property is part of the company’s home market and typically serves both local and international guests.
Hong Kong offers strong opportunities in hospitality, finance, retail, technology, aviation and professional services. The city’s hotel industry is international and values candidates with language skills, customer-service experience and the ability to work shifts. Cantonese is widely used, while English is important in business and tourism; Mandarin can also be useful. Life is energetic and convenient, with excellent public transport, dense urban districts, international food, shopping, hiking trails and beaches. Housing is expensive, so employees should compare staff accommodation, housing allowances and commuting costs before relocating. Most foreign professionals need an employment visa sponsored by their employer, and approval depends on qualifications, experience, a confirmed job and market salary. Applicants should arrange a valid passport, medical or background documents if requested, and secure accommodation after visa approval. Hong Kong’s subtropical climate is hot and humid in summer, with cooler winters and occasional typhoons.
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