The Sales Coordinator supports the hotel sales team with client communication, proposals, contracts, reports, appointments and sales administration. Candidates should have strong organisation, communication and customer-service skills, good attention to detail and confidence using Microsoft Office and hotel systems. Previous experience in hotel sales, administration or a similar commercial role is advantageous. Fluency in English is expected, while Arabic and UAE market knowledge are useful. As an Emirati National role, the successful candidate should demonstrate professionalism, initiative, teamwork and a genuine interest in developing a career in hospitality sales. The position may involve coordinating with corporate clients, travel partners, events teams and other hotel departments.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, personalised service and high-quality accommodation, dining, wellness and meeting facilities. Shangri-La properties in the United Arab Emirates serve leisure travellers, business guests, families and corporate clients, often combining premium facilities with distinctive local settings. Employees typically work in a multicultural environment with structured service standards and opportunities to build careers across hotel departments and locations. Benefits may include staff accommodation or allowances, meals, transport, medical coverage, service charge and training, depending on the property and employment package.
The United Arab Emirates is a modern federation of seven emirates, including Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah, rather than a single island destination. Hospitality, tourism, aviation, retail, events, technology, finance and construction provide strong employment opportunities. The culture blends Emirati traditions with a large international community; respectful dress, punctuality and awareness of Islamic customs are important. Lifestyle choices range from high-rise city living and beaches to desert activities, shopping and international dining. Summers are extremely hot, while winters are pleasant. Foreign employees generally need an employer-sponsored work and residence visa, with medical checks and Emirates ID registration. Emirati National vacancies follow local workforce-development initiatives and are intended for UAE citizens. Relocating candidates should confirm salary, accommodation, transport, insurance, annual leave and end-of-service benefits before accepting an offer.
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