The Service Manager – Sous Chef is responsible for supporting kitchen operations, maintaining food quality and presentation, supervising culinary teams, and ensuring smooth service across assigned outlets. Candidates should have professional culinary training and several years of experience in a hotel, resort, or high-volume restaurant kitchen, ideally with previous supervisory or sous chef experience. Strong knowledge of food safety, hygiene standards, menu execution, inventory control, costing, and kitchen team development is expected. The role also requires leadership, organisation, creativity, resilience, and the ability to work flexible shifts, weekends, and public holidays in a fast-paced luxury hospitality environment.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for personalised service, strong Asian hospitality values, and high standards in accommodation, dining, wellness, and guest experiences. Shangri-La properties in Malaysia include urban hotels and resort destinations, offering opportunities in culinary operations, rooms, food and beverage, events, wellness, and management. Employees typically work in multicultural teams and receive exposure to international service standards, structured training, and career development across the group. The company places emphasis on genuine care, professional excellence, teamwork, and creating memorable experiences for guests.
Malaysia is not one island but a diverse country divided between Peninsular Malaysia and Malaysian Borneo, with popular island destinations including Langkawi, Penang, Tioman, Redang, and parts of Sabah. Hospitality, tourism, culinary, wellness, engineering, and marine-related jobs are common in hotels and resorts, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and coastal areas. Life is generally affordable compared with many international destinations, with excellent food, tropical weather, shopping, and a relaxed multicultural atmosphere. Malay, English, Mandarin, and Tamil are widely used. Foreign employees normally need an employer-sponsored Employment Pass, while the company handles much of the application process. Relocation costs, accommodation, transport, healthcare, and tax arrangements should be confirmed before accepting an offer. Island postings may involve seasonal demand, limited transport, and higher living costs, but offer attractive beaches and outdoor lifestyles.
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