The Captain at Hung Tong is responsible for supervising daily restaurant service, coordinating front-of-house colleagues, welcoming guests, taking or checking orders, maintaining service standards, and resolving guest concerns professionally. Candidates should have relevant experience in hotel or upscale Chinese restaurant operations, good knowledge of food and beverage service, strong communication skills, and the ability to lead a team during busy periods. Cantonese and English are highly useful, while Mandarin may be an advantage. The successful candidate is expected to be attentive, well-presented, guest-focused, reliable, and familiar with hygiene, safety, and Shangri-La service standards. Flexibility for shifts, weekends, and public holidays is normally required.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for refined accommodation, attentive service, destination restaurants, wellness facilities, and strong guest-care standards. Shangri-La Hotels in Hong Kong are established luxury properties serving business travellers, tourists, local residents, and major events. The group places emphasis on genuine hospitality, cultural understanding, professional development, and long-term colleague relationships. Benefits for eligible employees may include service charge, meals, medical coverage, staff rates, training, and career opportunities within the wider international network. Exact benefits, working hours, and compensation depend on the property, department, employment contract, and candidate experience.
Hong Kong is a compact international city with excellent opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Its hospitality sector is especially active around Hong Kong Island, Kowloon, airports, and resort areas such as Lantau. The culture blends Cantonese traditions, Chinese festivals, international influences, and a fast-paced working style. Lifestyle options range from high-rise city living and world-class dining to beaches, hiking trails, islands, and country parks. Public transport is efficient, although housing can be expensive; many newcomers share apartments or live farther from central districts. Overseas employees generally need an employer-sponsored employment visa, commonly under Hong Kong's General Employment Policy, before starting work. Employers usually provide contract and qualification documents, while applicants must meet immigration requirements. Plan for deposits, insurance, transport, and initial living expenses.
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