The Food & Beverage Supervisor oversees daily operations in assigned restaurant or beverage outlets, ensuring efficient service, guest satisfaction and compliance with Shangri-La standards. Requirements typically include a diploma or certificate in hospitality, relevant experience in hotel or restaurant operations, strong knowledge of food and beverage service, and good English communication skills. The successful candidate should be organized, service-oriented and confident supervising a diverse team. Responsibilities may include staff scheduling, briefings, training, handling guest feedback, monitoring hygiene and safety standards, controlling operating supplies, supporting sales initiatives and coordinating with the kitchen and other hotel departments. Flexibility to work shifts, weekends and public holidays is expected.
Shangri-La is a leading luxury hospitality group founded in Asia and recognized for warm, personalized service. The group operates hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Singapore is a landmark luxury hotel set within extensive tropical gardens near Orchard Road. It offers accommodation, restaurants and bars, meeting and event facilities, wellness services and family-oriented amenities. The company places strong emphasis on guest care, operational excellence, teamwork and colleague development. Employees typically work in a multicultural environment and may benefit from structured training, internal career opportunities, staff facilities and hotel industry experience. Food and beverage positions are central to the guest experience, with high expectations for professionalism, presentation, product knowledge and consistent service delivery.
Singapore is a compact, highly connected city-state with opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare and logistics. Its hospitality sector is international and offers experience with guests from around the world, although competition for roles can be strong. The culture combines Chinese, Malay, Indian and Western influences, reflected in festivals, food and everyday life. Public transport is clean and efficient, and English is widely used. Lifestyle is convenient and safe, with excellent dining, shopping, parks and entertainment, but accommodation and daily expenses can be high. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. The employer normally submits the application to Singapore’s Ministry of Manpower. Candidates should confirm eligibility, accommodation arrangements, medical requirements and relocation costs before accepting an offer.
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