The Co-ordinator, Operation Services (Attractions) supports the smooth daily operation of guest attractions and recreational services at Shangri-La's Singapore property. Responsibilities may include coordinating schedules, preparing attraction areas, assisting guests, monitoring safety and service standards, handling bookings or equipment, and liaising with other hotel departments. Candidates are expected to have customer-service experience, strong organisation and communication skills, a positive and outgoing personality, and the ability to work shifts, weekends and public holidays. Experience in hospitality, leisure, attractions or recreation operations is advantageous. The successful candidate should be attentive to detail, comfortable working outdoors or in active environments, and committed to creating safe, enjoyable guest experiences.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, personalised guest service and high-quality accommodation, dining, wellness and leisure experiences. Shangri-La Rasa Sentosa, Singapore is a beachfront resort on Sentosa Island and is known for its family-friendly facilities, recreational activities, restaurants and access to attractions. The company employs people across front office, food and beverage, housekeeping, engineering, recreation, finance and management functions. Shangri-La generally places strong emphasis on service excellence, teamwork, professional standards and creating memorable experiences for guests. Employees may work in a multicultural environment with opportunities for training and career development within the wider hotel group.
Singapore is a compact, modern island city-state with strong opportunities in hospitality, tourism, aviation, retail, technology and finance. Hotel and attractions roles are concentrated around Sentosa, Marina Bay, Orchard Road and the airport area. The culture is multicultural, English-speaking and generally organised, with Chinese, Malay, Indian and international influences reflected in food, festivals and daily life. Public transport is efficient, and the city offers excellent dining, shopping, beaches, parks and entertainment, although rent and general living costs can be high. Foreign employees normally need an employer-sponsored work pass. Hospitality staff may qualify for an S Pass or, depending on salary and criteria, another applicable pass; approval is subject to government requirements and quotas. Candidates should secure a written offer, confirm accommodation and medical coverage, and check current Ministry of Manpower rules before relocating.
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