The Service Leader – Finance Shared Services is expected to supervise finance operations such as accounts payable, accounts receivable, general ledger support, reconciliations, reporting and process controls. Candidates will usually need a degree or professional qualification in accounting, finance or a related field, along with several years of relevant shared-services or hospitality finance experience. Strong knowledge of accounting principles, internal controls and Microsoft Office or finance systems is expected. The role requires leadership, accuracy, good communication and the ability to meet deadlines while supporting hotels and internal stakeholders across the Shangri-La group. Experience with ERP systems, process improvement and team coaching would be advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong9 Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and a broad portfolio that includes city hotels, beach resorts and lifestyle properties. Shangri-La employs teams across hotel operations, finance, technology, sales and corporate shared services. Its finance shared-services functions support consistent accounting practices, reporting, controls and operational efficiency across multiple properties. The company generally looks for people who are service-minded, commercially aware, collaborative and comfortable working in multicultural environments. Career opportunities may include hotel-based roles as well as regional or corporate positions supporting the wider group.
Malaysia offers opportunities in hospitality, finance, shared services, technology, manufacturing, education and tourism, particularly in Kuala Lumpur, Penang, Johor and resort destinations such as Langkawi, Sabah and Sarawak. The country combines Malay, Chinese, Indian and indigenous traditions, with English widely used in business. Lifestyle costs are generally moderate, although Kuala Lumpur and popular islands can be more expensive. Malaysia has tropical weather, excellent food, beaches, rainforests and convenient regional travel. Foreign employees normally need an employment pass arranged and sponsored by the employer; approval depends on the role, salary and immigration requirements. Relocating candidates should confirm whether accommodation, medical cover, flights and tax support are included. An employment contract, valid passport, certified qualifications and background checks may be required before arrival.
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