The Director of Business Development, RSR & GSH is expected to lead commercial growth, sales strategy and market development for Shangri-La’s regional sales and global sales hub activities in Malaysia. Requirements typically include a bachelor’s degree in hospitality, business, marketing or a related field, together with extensive experience in hotel sales, strategic partnerships, key account management or business development. The successful candidate should understand luxury hospitality markets, corporate and leisure segments, revenue generation and international sales channels. Strong leadership, negotiation, communication and relationship-building skills are essential. The role requires someone commercially focused, comfortable working across properties and markets, capable of setting performance targets, developing new accounts and representing Shangri-La professionally with major clients and industry partners.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for its distinctive Asian hospitality, personalised service and focus on genuine care for guests. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving luxury leisure travellers, business guests, families and large-scale events. Shangri-La properties commonly provide accommodation, restaurants, meeting facilities, wellness services and destination experiences. The group places strong emphasis on service quality, colleague development, responsible business practices and long-term relationships with guests and corporate partners. In Malaysia, Shangri-La operates well-known city and resort properties and participates in regional and global commercial initiatives that support room sales, events, travel partnerships and brand growth.
Malaysia offers varied opportunities in hospitality, tourism, sales, technology, education, healthcare and engineering. Kuala Lumpur is the main commercial centre, while Penang, Langkawi, Kota Kinabalu and other resort destinations provide strong hotel and tourism employment. The culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions, with excellent food, festivals and generally friendly communities. Lifestyle costs are moderate compared with many international business hubs, although central Kuala Lumpur and popular islands can be more expensive. Malaysia is not one island; Langkawi, Penang, Sabah and Sarawak offer different coastal and island experiences, from beaches and diving to rainforest and wildlife. Foreign professionals normally need an employer-sponsored Employment Pass, and approval depends on qualifications, salary and the employing company. Candidates should confirm current immigration rules, accommodation, healthcare, taxation and relocation support directly with Shangri-La before accepting an offer.
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