The Events Manager, RSR & GSH is responsible for planning, selling and delivering meetings, conferences, weddings, banquets and other events across Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a diploma or degree in hospitality, events, business or a related field, together with several years of hotel or event-management experience. The candidate should have strong sales, negotiation, budgeting, communication and organisational skills, as well as good knowledge of local venues and suppliers. The role expects someone who can manage multiple events, coordinate effectively with hotel departments, build client relationships, meet revenue targets and maintain Shangri-La's service standards. Flexibility, professional presentation, attention to detail and the ability to work evenings, weekends and public holidays are essential.
Shangri-La is a major luxury hospitality group founded in Asia and known for its hotels, resorts and serviced apartments across the world. The company operates properties in destinations throughout Asia, the Middle East, Europe and other international markets. Its brand focuses on warm Asian hospitality, personalised service, quality dining, wellness and memorable guest experiences. In Malaysia, Shangri-La operates several established properties, including Rasa Sayang Resort & Spa and Golden Sands Resort in Penang. The group offers career opportunities across hotel operations, food and beverage, events, sales, finance, engineering and guest services. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness and a strong commitment to customer satisfaction. Shangri-La also provides structured operational experience and opportunities for career development within its international hotel network.
Penang Island is one of Malaysia's most popular locations for hospitality and tourism employment, with opportunities in hotels, resorts, restaurants, events, travel services and retail. George Town is a UNESCO World Heritage city known for its multicultural Malay, Chinese, Indian and colonial heritage, vibrant food scene and arts culture. The lifestyle is generally relaxed, with beaches, hiking, shopping and good healthcare, although traffic and humidity can be challenging. English is widely used in tourism and business, while Malay is the national language. Foreign employees normally need employer-sponsored approval and a Malaysian Employment Pass before starting work; requirements depend on nationality, salary and role. Relocation costs, accommodation and benefits should be confirmed with the employer. Penang is well connected by air and road, and living costs are usually lower than Kuala Lumpur, though desirable areas near the coast can be comparatively expensive.
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