The Assistant Outlet Manager supports the daily operation of Shang Palace, Shangri-La’s Chinese restaurant, by supervising service, coordinating with the kitchen, maintaining guest satisfaction, and ensuring company standards are followed. Candidates are generally expected to have a hospitality or restaurant background, experience in a supervisory or managerial role, strong knowledge of food and beverage service, and excellent communication skills. The role requires leadership, organization, attention to detail, and the ability to handle guest concerns professionally. Flexibility to work shifts, weekends, and holidays is essential. Knowledge of Chinese cuisine, wine or beverage service, and restaurant systems would be an advantage.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, and North America. Its properties are known for attentive service, comfortable surroundings, and strong connections to local culture. In the Philippines, Shangri-La operates several prominent hotels and resorts, including Shangri-La The Fort, Edsa Shangri-La, and Shangri-La Mactan. The group offers a broad range of career opportunities in food and beverage, rooms, culinary operations, wellness, engineering, sales, and corporate support. Employees typically work in an international environment with structured service standards, training opportunities, and possibilities for career progression within the wider hotel group.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Clark, and other resort destinations. Hotels, restaurants, cruise businesses, and tourism companies regularly recruit service, culinary, housekeeping, engineering, and management staff. Filipino culture is generally warm, family-oriented, and hospitable, with English widely used in workplaces and daily life. Lifestyle varies from busy urban living in Manila to a more relaxed pace on islands such as Cebu, Bohol, and Palawan. Costs are usually lower than in many international destinations, although central Manila and major resort areas can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documents. Relocation planning should include accommodation, transport, healthcare, local registration, and seasonal weather considerations.
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