The Host/Hostess welcomes guests, manages reservations and seating, explains restaurant services, coordinates table availability, and helps maintain a smooth dining experience at Lobster Bar & Grill. Candidates should have strong communication and customer-service skills, a polished appearance, good organizational ability, and a friendly, confident manner. Previous experience in a hotel, restaurant, or other hospitality environment is preferred. The role requires teamwork, attention to detail, flexibility for shifts, weekends, and public holidays, and the ability to remain calm during busy service periods. Fluency in English is generally expected; Cantonese and/or Mandarin would be advantageous in Hong Kong.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its upscale hotels, resorts, restaurants, and guest-focused service. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Hotels are recognized for elegant surroundings, personalized hospitality, high culinary standards, and strong attention to guest comfort. In Hong Kong, the company operates prestigious properties serving business travelers, leisure guests, and local diners. Employees typically work in a structured international hotel environment with opportunities to develop skills in food and beverage, guest relations, and broader hotel operations. The company commonly provides staff benefits, training, meals, and career-development opportunities, although exact conditions vary by property and employment contract.
Hong Kong is a compact, energetic city with major hospitality opportunities in hotels, restaurants, bars, events, tourism, retail, and luxury services. Its culture blends Cantonese traditions with international influences, and Cantonese food, festivals, markets, and efficient public transport are central to daily life. The lifestyle is fast-paced and urban, with excellent dining, shopping, hiking, beaches, and nightlife, although housing can be expensive and space is limited. Most foreign employees need an employment visa sponsored by a Hong Kong company; applicants generally need a confirmed job, relevant qualifications or experience, and proof that the role cannot easily be filled locally. Dependants may qualify for accompanying visas. New arrivals should budget carefully for rent, deposits, transport, insurance, and daily expenses. Hong Kong Island, Kowloon, and the New Territories offer different living environments, while nearby islands provide quieter escapes and outdoor activities.
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