The Host/Hostess welcomes guests, manages restaurant seating, handles reservations, provides menu and venue information, and helps ensure a smooth dining experience at Summer Palace, Shangri-La Hong Kong. Candidates should have good communication and interpersonal skills, a polished appearance, customer-service experience, and the ability to remain calm in a busy luxury-hospitality environment. Experience in fine dining or a five-star hotel is preferred. Fluency in English and Cantonese is advantageous, while Mandarin may also be useful. The successful candidate is expected to be attentive, courteous, well-organised, team-oriented, and flexible with shifts, weekends, and public holidays.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognised for personalised Asian-inspired service, refined guest experiences, and strong standards in food and beverage, accommodation, wellness, and events. Shangri-La Hong Kong includes luxury properties such as Island Shangri-La and Kowloon Shangri-La. Summer Palace, the hotel group’s acclaimed Cantonese restaurant, is known for elegant dining, traditional flavours, and attentive service. Employees typically work in a professional, multicultural environment with opportunities for hospitality training, career development, and progression across the group.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Its culture combines Chinese traditions, Cantonese heritage, and global influences, with festivals, temples, museums, markets, and a renowned dining scene. Lifestyle is energetic and convenient, supported by excellent public transport, extensive shopping, hiking trails, beaches, and vibrant nightlife. Housing can be expensive, particularly in central districts, so many employees live in Kowloon or the New Territories. Foreign nationals generally need an employment visa sponsored by their employer before starting work; eligibility depends on qualifications, experience, salary, and a confirmed job offer. Employers usually provide guidance on the application. New arrivals should arrange accommodation, health insurance, banking, and an identity card after arrival. Hong Kong is highly urban rather than a traditional island destination, although Hong Kong Island is one of its main districts.
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