Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
As a Guest Service Agent at Novotel Dubai Al Barsha, you will be responsible for providing exceptional customer service to guests, handling check-ins and check-outs, and addressing guest inquiries and complaints. Candidates should have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. Prior experience in hospitality or customer service is preferred, and proficiency in English is required, with additional languages being a plus.
Novotel Dubai Al Barsha is part of Accor, a world-leading hospitality group offering unique experiences in more than 5,100 hotels and residences across 110 countries. Located in the heart of Dubai, Novotel Dubai Al Barsha provides modern accommodations and amenities for both business and leisure travelers. The hotel is known for its commitment to guest satisfaction, innovative services, and sustainable practices, making it a preferred choice for travelers seeking comfort and convenience.
Usual for the UAE, varies by employer. Checked October 2026.
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
How it works: Employer-sponsored and employer-paid by law; no local-first test; Gulf nationals need no permit.
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
Official source: Ministry of Human Resources and Emiratisation: workers' rights. Checked October 2026.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
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