The Service Leader - Front Office (Horizon) at Shangri-La in the Philippines is expected to lead and manage the front office team, ensuring exceptional guest service and smooth operations. Requirements include strong leadership skills, excellent communication abilities, and previous experience in a similar role within the hospitality industry. Candidates should be adept at problem-solving, possess a keen eye for detail, and have a customer-centric approach. Fluency in English and local languages is preferred.
Shangri-La is a renowned luxury hotel group with a global presence, known for its exceptional hospitality and service standards. Founded in 1971, the company operates over 100 hotels and resorts across Asia, Europe, the Middle East, North America, and Australia. Shangri-La is committed to providing guests with memorable experiences through its elegant accommodations, world-class dining, and personalized services. The brand is synonymous with Asian hospitality and is dedicated to sustainability and community engagement.
The Philippines, an archipelago of over 7,000 islands, offers diverse job opportunities, particularly in tourism, hospitality, and BPO sectors. The culture is a vibrant mix of indigenous, Spanish, and American influences, with English widely spoken. The lifestyle is laid-back, with a strong emphasis on family and community. Expats can enjoy beautiful beaches, rich biodiversity, and a warm climate. Visa requirements vary, but work visas are necessary for employment. Relocation is generally straightforward, with affordable living costs and a welcoming local population. The Philippines is an attractive destination for those seeking a blend of work and leisure in a tropical setting.
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